CONTENT Strategy
Content Strategy for eCommerce Website
Client/Industry
eCommerce – Digital Health & Beauty Retail
Role
Content Manager
Objective:
Build audience trust and increase brand visibility through storytelling.
Role & Responsibilities:
I designed a content marketing strategy and mentored the content team on best practices for continued success.
Actions Taken:
Created an SEO-focused content strategy to improve visibility, including product guides and feature spotlights tailored to regional markets.
Designed a customer journey map highlighting key touchpoints for engagement and conversion, aligning messaging with user intent.
Produced multi-channel content, including social media campaigns, email sequences, and influencer partnerships, to build brand momentum.
Created a content playbook for the team’s future reference
Monitored and analyzed campaign performance, optimizing in real-time for maximum impact over 6 months.
Results:
Improved organic search rankings for key terms, resulting in a 50% increase in web traffic post-launch.
Increased email open rate by 30% through personalized and segmented campaigns.
Boosted monthly active users by 25%, exceeding initial growth targets.